General terms and conditions / customer information

General terms and conditions and customer information

I. General Terms and Conditions
§ 1 Basic provisions (1) The following terms and conditions apply to all contracts that you conclude with us as the provider (LUXUHRIA GbR) via the website www.luxuhria.de/. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby rejected. (2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Formation of the contract (1) The subject of the contract is the sale of goods. We sell the goods partly or exclusively as a commission agent in our own name on behalf of a third party, i.e. for a third party as the owner of the goods. Irrespective of this, we are the contractual partner with all rights and obligations. (2) By placing the respective product on our website, we are making you a binding offer to conclude a contract under the conditions specified in the item description. (3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart". You can access the "shopping cart" using the corresponding button in the navigation bar and make changes there at any time. After accessing the "Checkout" page and entering your personal data as well as the payment and shipping conditions, all order data is finally displayed again on the order overview page. If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as your payment method, you will either be taken to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system. If you are redirected to the respective instant payment system, you can make the appropriate selection or enter your data there. Finally, you will be redirected back to the order overview page in our online shop. Before submitting the order, you have the opportunity to check all details again, change them (also using the "back" function of the Internet browser) or cancel the purchase. By submitting the order using the "buy" button, you declare your legally binding acceptance of the offer, which results in the contract being concluded. (4) Your requests for an offer are non-binding for you. We will submit a binding offer in text form (e.g. by email), which you can accept within 5 days. (5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by email. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.
§ 3 Right of retention , retention of title (1) You can only exercise a right of retention if it concerns claims from the same contractual relationship. (2) The goods remain our property until the purchase price has been paid in full. § 4 Warranty (1) The statutory liability rights for defects apply. (2) In the case of used items, the warranty period is one year from delivery of the item, in deviation from the statutory regulation. The shortened period does not apply: - to damages attributable to us resulting from injury to life, body or health and to other damages caused intentionally or through gross negligence; - to the extent that we have fraudulently concealed the defect or have given a guarantee for the quality of the item. (3) As a consumer, you are requested to check the item for completeness, obvious defects and transport damage immediately upon delivery and to notify us and the freight forwarder of any complaints as soon as possible. If you do not do this, this will have no effect on your statutory warranty claims. § 5 Choice of law (1) German law applies. For consumers, this choice of law only applies to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which he or she is habitually resident (favorability principle). (2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply. _______________________________________________________________________

II. Customer information
1. Identity of the seller LUXUHRIA GbR Rathausstrasse 12 / Ecke Pelzerstrasse 20095 Hamburg Germany Telephone: +49 40 303 909 55 Email: info@luxuhria.de Alternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr . 2. Information on the conclusion of the contract The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I). 3. Contract language, storage of the contract text 3.1. The contract language is German. 3.2. We do not save the full text of the contract. Before submitting the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. Once we have received your order, the order details, the information required by law for distance selling contracts and the general terms and conditions will be sent to you again by email. 3.3. For quote requests outside of the online shopping cart system, you will receive all contract details as part of a binding offer in text form, e.g. by email, which you can print out or save electronically. 4. Codes of Conduct 4.1. We have subjected ourselves to the buyer's seal quality criteria of Händlerbund Management AG and, with that, the Ecommerce Europe Trustmark Code of Conduct, which can be viewed at: https://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskriterien.pdf and https://www.ecommercetrustmark.eu/the-code-of-conduct/ 5. Essential characteristics of the goods or services The essential characteristics of the goods and/or services can be found in the respective offer. 6. Prices and payment terms 6.1. The prices and shipping costs stated in the respective offers represent total prices. They include all price components including all applicable taxes. 6.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labelled button on our website or in the respective offer, are shown separately during the ordering process and must be borne by you in addition, unless free shipping has been promised. 6.3. If the delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees of the credit institutions), which must be borne by you. You must also bear the costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union. 6.4. The payment methods available to you are shown under a correspondingly labelled button on our website or in the respective offer. 6.5. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately. 7. Delivery conditions 7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer. 7.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the item sold during shipping only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment. 8. Statutory liability for defects Liability for defects is based on the "Warranty" provision in our General Terms and Conditions (Part I). These General Terms and Conditions and customer information were drawn up by the lawyers of the Händlerbund who specialize in IT law and are constantly checked for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/agb-service . last updated: 07.12.2018